Zoom Rooms

Zoom provides a software option for configuring conference rooms and meeting spaces called ‘Zoom Rooms’ and UCI departments can purchase a Zoom Rooms license through OIT by completing an online Zoom license upgrade request form or emailing ZRSupport@uci.edu for additional details.

For more about Zoom Rooms in general, see Zoom – Getting Started with Zoom Rooms

About Department/School Zoom Rooms

At least one person in each department / school with a Zoom Rooms license is designated as a Zoom Room admin. That person can manage their group’s Zoom Room settings. They don’t need to be someone in an IT role or with any special technical skills; Zoom Room settings are fairly straightforward. With training in a few basic concepts, just about anyone can run a group of Zoom Rooms! 

Within UCI Zoom Rooms, a group of rooms is referred to as a “campus.” Zoom Room admins will see the term “campus” when viewing settings for their group’s rooms.

Each room is configured with default settings that admins may customize. We will go over specific settings you may wish to customize during our initial room walkthrough and in our Zoom Room admin overview.

Training resources to get started:

• Zoom Room Admin Overview (every Zoom Room admin should watch this)

This video walkthrough of all Zoom Room settings was created by and for UCI Zoom admins.

• Zoom Room User Training (created by Zoom, feel free to share as-needed)
  
• Zoom Room User Guides (consider printing and leaving a copy of this guide in the room)
  
  Note that there are two versions of the 6-page Zoom Room User Guide and the 1-Page Quick Start document. Depending on the installed hardware / software, either the 2021 or 2022 version will match your Zoom Room controller (the mini touch panel display).
  
  2022 6-Page User Guide | 2022 1-Page Quick Start
  2021 6-Page User Guide | 2021 1-Page Quick Start

Examples of ways to use a Zoom Room:

• Present to others in the room by wirelessly projecting the computer to the Zoom Room display. Open the Zoom Client, press “Share Screen,” and connect automatically.
  
• Start an instant meeting on the Zoom Room controller. Share the meeting ID with others through phone, text, Teams, Slack, etc.
  
• Join an existing meeting by pressing “Join” on the Zoom Room controller, then enter the appropriate Meeting ID.
  
• Schedule a Zoom meeting by adding the Zoom URL in the “location” field on an Exchange Calendar event, then add room as a participant. When you arrive, press “Start” to begin the meeting. No computer needed!

Zoom Room Support

Zoom Room admins are strongly encouraged to act as the first line of support for all users of the rooms they oversee.

To escalate questions requiring further assistance, email ZRSupport@uci.edu. Typical turn around times are 1-2 business days.

After reviewing the training resources and designating Zoom Room admin(s), room admins are encouraged to email ZRSupport@uci.edu to schedule an orientation with OIT staff to verify all equipment is working properly and to review customization options.

For Zoom Rooms with integrated Exchange calendars, please email ZRSupport@uci.edu to request setup and include 1) the name of your Zoom Room, 2) the name of the calendar, and 3) the calendar’s email address if known (typically ending in @ad.uci.edu or @exchange.uci.edu).

Should you have any questions, please email ZRSupport@uci.edu for assistance.